Returns

Right of Withdrawal

If you are not satisfied with the products you received, you may return them within 14 (fourteen) calendar days from delivery and receive a refund.
If you decide to return the Mamashy Breast Pump, here are the details on how to proceed with the return:

For hygiene reasons, the Mamashy Breast Pump and products from our e-shop must be returned new, unopened (no broken seals), unused, and in their original packaging.

For hygiene reasons, RETURNS ARE NOT POSSIBLE WHERE SPECIFIED, meaning for all parts of the Mamashy Breast Pump and our products that come into contact with the body, such as:

• Flanges
• All Sizes
• MamaShells
• MamaKeep

Products returned without meeting these conditions WILL NOT BE REFUNDED.

How to Make a Return

1. Contact us to initiate the return process by attaching the return form. The return request must be submitted within 14 days from the delivery date.
2. Download the return form and fill it out completely.
   Send the form to info@mamashy.com and include it in the package.
3. Wait for instructions regarding the collection of the items to be returned.

Mamashy will refund only the purchase price of the product and any applicable sales tax, minus a return fee of €15 (within Italian borders).

The refund will be issued to the original payment method.

⚠️ Only products purchased from the mamashy.com website can be returned directly to us.

For more details, please check our Terms and Conditions.

If you have any questions, contact us.