Right of withdrawal
If you are not satisfied with the products you received, you can return them within 14 (fourteen) calendar days after delivery and get a refund.
If you decide to return the Mamashy Breast Pump, here are the details on how to proceed with the return:
For hygienic reasons, the Mamashy Breast Pump and products in our e-shop must be returned new, unopened (no broken seals), unused and in the original packaging.
For hygienic reasons it is NOT POSSIBLE TO MAKE RETURNS WHERE SPECIFIED, that is, for all those parts of the Mamashy Breast Pump and our products that come into contact with the person such as:
- Flanges
- All Sizes
- MamaShells
- MamaKeep
Products that are returned without complying with these conditions WILL NOT BE REFUNDED.
How to make the return
- Contact us to start the return process. You must submit your return request within 14 days from the date of delivery
- Download the return form and fill it in completely
- Send the form to [email protected]
- Wait for directions to ship the goods to be returned
Mamashy will only refund the purchase price of the product and any sales tax excluding round-trip shipping costs.
The refund will be made on the original form of payment.
⚠️ Only products purchased on the mamashy.com website can be returned directly to us.
Find more details on our Terms and Conditions statement.
If you have any doubts please contact us.
